Generally
Under the administration tool's main menu System Configuration and its underlying menu System Log there is a function to list which logged error events have occurred in the invoice application. Logging takes place automatically in the system in its built-in error handling. The purpose of the function is to be able to retrieve information for troubleshooting purposes without the need for SQL tools to list and read the logs directly in the SQL server database.
View logged events
Select the menu option System Configuration - System Log and the following window will appear:
Filtering of the log list can be done with the following options:
Field | Description |
---|---|
Source | The drop-down list contains the fixed alternative sources that can log errors. Select the a source and proceed with the other filter options. |
Log type | The drop-down list contains the different types of logged event that are searched for |
Text | Here you specify which log text is searched, most often used to further filter an already generated result. |
Signature | This indicates which user used the system when the logged error occurred, is most often used to further filter an already generated result. |
Date from | From which date you want to see the logged events. most often used to further filter an already generated result. |
Date to | To which date you want to see the logged events. most often used to further filter an already generated result. |