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Restart archived invoice

If there is a need to restart an archived (final posted, canceled or invalidated) invoice in the system, proceed as follows:

  1. Click on Search in the black column on the left and find the relevant invoice.
  2. Click on the Restart button at the top right of the invoice.
    The invoice is then restarted in the flow and can be processed again.

If you do not see the button, it can be due to two things:

  • The invoice is still in a copy step in MediusGo. Forward the copy and then search for the current invoice again.
  • You do not have permission to restart archived invoices. This permission is set on the Role form, tab Other permissions, and is called "Permit the role to restart an already processed invoice". Read more about how to set this permission in the article Roles and Other access rights.