When you log in tothe invoice application, the left part of the window displays the personal work queue and the group queues that you have access to. For those users who do not have group queues, only the personal work queue is displayed.
Organize the list
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Filter the queue list
One or two drop lists are available to filter the list of work queues.
Users
When you are a substitute for someone, the Users drop-down list appears. To process invoices for someone you are a substitute for, this user is selected in the drop list. The personal work queue for the person you are replacing is displayed together with the group queues that the user is entitled to. When switching users to work as a replacement for someone else, all rights are automatically inherited from the one you replace. However, all work done with the own user's signature is logged - not the one you replace.
Role
This drop-down list shows the name of the role you are currently working in, and then only the queues the role belongs to are displayed. If you have more roles you can easily change the role by selecting it in the drop list. When the All role is selected, queues are displayed for all the roles you belong to.