Message Type: Integration-related - Dynamics 365 Business Central.

Cause: The “Dynamic Software Connector” add-in is not installed on the client.

Solution: Install the Dynamic Software Connector add-in on the client.

• If the add-in is published but not installed: Client → Add-in Manager → Install.
• If the add-in is not published: Publish the add-in via PowerShell, and then follow the steps described above.

If this does not resolve the issue, please contact us at the MediusGo Customer Center directly via the support button on the invoice or through the customer portal.