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Learn more about our products by reading articles and solutions
Say hello to our new AI assistant for a smarter invoice flow!
Only avaliable in Swedish
Find the answers to your questions abount MediusGo Genie
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Read what's new in the latest release 2026.3
Educational videos only avaliable in Swedish
There are a few things you need to get started with Genie Smartflow. Gen...
Step 1: Find your address To see which email address(es) are linked to you...
Introduction During the launch webinar for MediusGo Genie on March 3, 20...
Marking an invoice as confidential may be applicable for invoices with sensi...
The WorkQueue window consists of three different parts: Menu column ...
Inledning i högra kolumnen Before you open the ticket The answer to your...
Articles about how New MediusGo works.
Meet Genie
Use the invoice application in your mobile phone.
Functions in the administrative tool.
Information on how to verify invoices in MediusGo Capture.
Information about the archive application MediusGo Contract.
Information on receipt handling with MediusGo Expense.
This is only available in Swedish.
Here are descriptions of error messages and their solutions.
Read about our latest releases and when the next is coming.
Resources about ERP connectors fully managed by MediusGo and Partners.
MediusGo implementation process.
Documentation of our Rest API.
The articles for the old application Ascendo Invoice are no longer updated.
Contains templates for the system, should not be linked to any portal