Type of message:  This is an internal message for MediusGo.

Cause: The invoice is in New vendor or New invoice review, and the matched payee has been specified as a factoring company in the supplier register.

Action: The actual vendor behind the invoice must be specified in order for the invoice to be forwarded. It is the actual vendor that is used for searches and statistics; the factoring company is only shown as the payee.

Read more about factoring companies in the article Factoring invoices.

If none of this solves the problem, contact the MediusGo Customer Center via the support button on the invoice or our Customer portal.