Type of message: This is an internal message for MediusGo.
Cause: The invoice gets stuck in New invoice review with this message if the CheckCurrency parameter is set to Yes and the imported currency on the invoice differs from that of the vendor in the Vendor Register.
Action: This is an informational message indicating that an additional check of the invoice currency should be performed.
- Send the invoice as is
Click Forward and forward the invoice to the correct recipient. - Change the invoice currency
If the invoice is still in New invoice review, the currency can be changed there; otherwise, the invoice will be sent to Exceptions review. - Change the vendor currency
Go to your financial system and change the currency for the vendor in the Vendor Register. This will then be synchronized with MediusGo.
If none of this solves the problem, contact the MediusGo Customer Center via the support button on the invoice or our Customer portal.